Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

sheila m

By sheila m | 3/9/2019

Andrew very helpful made choosing our new mattress very easy

Patti

By Patti | 3/9/2019

Great knowledge of staff, friendly and not pushy.

HayleyE

By HayleyE | 3/6/2019

We entered the store and was immediately greeted by Andy who quickly passed us onto Rich who offered us tea and coffee. He was extremely friendly and professional. He promptly showed us to the sleep Match machine which was a great touch and was very knowledgeable about the stock. He wasnot too pushy and gave us time alone to chat about our requirements

Gareth E

By Gareth E | 3/6/2019

Your staff were very knowledgeable. They showed us the dream machine which worked out a good compromise for me and the wife. Our sales advisor even showed us to a space where the wife could change our baby. Which to me went above and beyond. Absolute top job. The staff were very likeable not too pushy and we didn't go anywhere else to look for beds after. Top effort

Emma m

By Emma m | 3/4/2019

The assistant was helpful knowledgeable showed us what we wanted in different price ranges. No pressure to buy we got a great price also after we made our choice we were given free pillows and mattress protector which was a nice touch. Really good service

JohnM

By JohnM | 3/3/2019

Andrew was highly experienced and knowledgeable.

Adam

By Adam | 2/24/2019

Friendly and help staff

Thunberbolt2

By Thunberbolt2 | 2/23/2019

the customer service was fantastic really friendly and very helpful did a fantastic job of helping find a mattress that would be ideal for my wifes back

Mark C

By Mark C | 2/23/2019

Approached early on by a member of staff but then left to look around and only approached once more by the same lovely lady after a while, to see if we needed any more help. Nothing worse than being followed around by pushy sales staff! So very pleased with the service provided.

Chrissy s

By Chrissy s | 2/23/2019

Friendly, helpful, knowledgeable. We were not rushed into making a decision. My health needs were taken into consideration. We were not pushed to purchase a particular item or brand. Lots of helpful advice given and things that we should consider. Excellent service