Dreams - Stoke on Trent

Very professional staff, many thanks

The staff were friendly and helpful. Had a good knowledge

Excellent service from the Sales Assistant who was helpful and friendly without being "pushy". She also gave us time to go back on our own and try each of the mattresses we'd selected and discuss them more fully.

The member of staff (Andrew) was very easy to talk to which put me at ease. At no point did I feel pressured, in some ways it was like chatting to a friend! We were advised not to opt for the mattress that my son wanted as it wasn't suitable for an 11 year old growing boy and would

Jane was very efficient and very friendly especially towards our son who was on crutches so she got him a seat and a hot chocolate

We were extremely impressed with our visit to Dreams. We were dealt with by Richard, he was excellent, nothing was too much trouble and he was with us throughout the purchase of our mattress and other items. The other staff on duty were very helpful and friendly and made the visit very enjoyable. We also purchased some bedding, we are now looking forward to delivery of our mattress which is only just over a week away. I have already recommended a friend who is looking for the same product. We used your bed which gives your recommended mattresses for your age and needs, this really helped us select our product. Very impressive visit.

The customer services lady spent a long time with us taking us to the beds that repreented our needs. We didn't feel rushed. We were encouraged to get a pillow of our choice and to lie on the beds for as long as we needed. We were offered drinks etc.

Dina the assistant was very knowledgeable on all products,very polite ,and very helpful.

Good use of the electronic bed to find the best product for us.

The lady who assisted me was very helpful and didn’t pressure me or hurried me into making a decision.