Dreams - Stoke on Trent

Very friendly and helpful staff nothing was to much trouble even down to to us asking questions about pillows explained everything about the mattress we purchased Ended up buying pillows also Only went in for a quick look

Friendly staff without being pushy.Very helpful and EXTREMELY knowledgeable about all products from beds to pillows. Very attentive and listened to my needs and seemed very genuine. No pressure selling. The products speak for themselves.

Professionalism of sales assistant

Walked in the door and was immediately offered assistance. We were shopping for a mattress. Assistant took us to the bed machine which tells you what mattress type. She showed us the relevant mattresses and used pillows more suited to us (firmer). There was no pressure to buy, after showing us the options, we were given time alone to consider and discuss.

Good service. Friendly approach. Well knowledgeable. All areas covered.

Service was excellent, but it was also important being able to try a range of different beds based on the recommendations of the scanner.

Dina, who dealt with us ,gave us every help and understanding of the product we chose, gave us all the time and help we required, and was very pleasant and attentive, couldn’t fault her , thank you Dina ,,

The customer service rep Jane is n expert in her field and has a great depth of knowledge and understanding for her customers needs. The computerised "mattress analyser" (can't remember its real name) was superb an gave us more confidence in buying your products and knowing it was the right one for our needs.

Friendly helpful staff

Helpful staff not pushy choice of beds and mattresses, store easy to find good parking.