Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

Kate

By Kate | 6/6/2019

The member of staff I spoke to (Rich, from dreams in stoke) was very knowledgable about the products and made us feel welcome

Josephine

By Josephine | 6/5/2019

We have purchased from dream's many time's and find the staff very helpful. Jane in particular is always very helpful.

Josh B

By Josh B | 6/1/2019

Greeted by friendly staff and offered a drink shortly after entering store. The mattress matching worked perfectly and given the sale at the time and the informative staff we feel safe in our purchase.

Melissa.H

By Melissa.H | 6/1/2019

Do not have enough good things to say. My local store is a good sized store, has a wide range of styles of both mattress, bed, and furniture. It’s clean, has a customer bathroom, great disability parking and entrance, the whole store seems wheelchair friendly and they’ll even offer you a drink. The staff are what make the difference, they’re knowledgeable and friendly but not at all pushy. But what’s better is that they go that extra step, so they stay over time, they let you change your mind and be a pain and tell you you aren’t being pain even when you know you are. Lol. They actually know me by name now ive been in so many times. Lol. They just put the customer first. Which is unusual these days.

Jan S

By Jan S | 6/1/2019

Great sales assistant who was friendly and knowledgeable. Felt as if nothing was too much trouble. Gave us alternatives whilst considering and deciding upon bed choices.

Anonymous

By Anonymous | 5/28/2019

Andrew a member of the dreams team in the stoke on trent store was very knowledgeable and very helpful throughout our visit. All our needs were met. I would recommend to anyone to shop there.

Lisap

By Lisap | 5/28/2019

Andrew from the stoke branch was very knowledgeable and helpful. He made us feel at ease and I would recommend you ask for him personally.

Margaret

By Margaret | 5/27/2019

Had what we wanted, lotsbof choice, salesman seemed to have great product knowledge, we were shown trial bed that was a good guide

Justin B

By Justin B | 5/27/2019

The salesman (Andrew) was very helpful and knowledgeable. He assessed my wants/ needs then directed me to the products that’s would suit me. Very helpful and relaxed environment.

Jackie B

By Jackie B | 5/27/2019

Approached by Jane on entering store & she helped us to select best mattress for us.