Dreams - Stoke on Trent

Our Salesperson, Jane, was very knowledgeable and suggested we try 'Sleepmatch'. Jane then took us through a selection of mattresses as suggested and also what we would have tried. She was very patient, allowing us to try and then discuss and then try again. She couldn't have been more helpful.

The salesman Richard remained very attentive throughout, providing lots of guidance & listening to what we were actually looking for within specific price bands. We found the the 'sleep machine' which works out which mattress is best for you to be a valuable gadget in finding the perfect matress for my daughter. Without this experience, I would have potentially purchased the wrong type of mattress to suit her frame & natural sleeping position. We were really impressed.

we found the assistant to be very helpfull indeed, we also found the bed which we had seen online very quickly instore and were highly satisfied with it, we then picked a new mattress and headboard, so very pleased with our purchases.

It was our first time in a bed shop. Keith explained everything and we didn’t feel judged for having a small budget. Keith helped us around our budget but also o to help us get a good night sleep after becoming new parents. We did not feel pressured to buy the most expensive. Rich was also very helpful at finding us an even better deal on top of the deal we already had. Everything was explained throughly and I will return (hopefully not for a while, I’m hoping it will last a long time!) All staff very friendly, and knowledgeable, not just about beds but making ourselves feel comfortable. Thankyou

Very satisfied with the service we received from the sales man (Richard) very knowledgeable on the products we perchased

I looked at the product in store with my son and was happy with the information give and given a booklet to bring home to make a final decision. I called back and Dina was friendly helpful and explained everything about the next steps about delivery. More than happy and better quality and price then one in Bensons.

Clean and tidy showroom knowledgeable and friendly assistant items value for money

Jane was very good.

I find what I looking for, Dina help me in everything She was very helpful and friendly! Appreciate that!

Excellent customer service and Extremely friendly and knowledgeable staff