Dreams - Stoke on Trent

3292 ratings
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Location

Etruria Way, Basford,
Stoke on Trent, ST4 6JQ

Dave E

By Dave E | 9/9/2019

Friendly knowledgeable staff. Excellent range on display

Sophie

By Sophie | 9/9/2019

The service was brilliant and the woman was very thorough and offered lots of choices for us

Gemma Smallman

By Gemma Smallman | 9/8/2019

I was met by Jane as soon as I walked into the Stoke store. She was very friendly, knowledgable and extremely helpful, she listened to our needs and spent time to ensure our bed was right for us. She made us coffee and put us on a machine to check our needs Fantastic service!

Alison/Gareth

By Alison/Gareth | 9/7/2019

The sales man was knowledgeable and pleasant

Annes

By Annes | 9/6/2019

The member of staff was very knowledgable of the products, very helpful and appeared happy to help with any questions we had. Overall an enjoyable if what expensive experience.

Jill B

By Jill B | 9/5/2019

I visited the store on two separate occasions, I dealt with Dina and Keith, I had quite specific requirements, they were both very helpful and had good product knowledge, thanks

Meg R

By Meg R | 9/1/2019

We had a great experience in store, we visited the Stoke store after a few weeks of thinking about a new mattress. After not buying one for a while we walked in and immediately didn’t know where to start - until Jane approached us. She was really friendly and asked what we were looking for before taking us over to the sleep match machine, which was amazing!! There was something I liked about all the beds recommended (Jane showed us every single one and was really patient with us going back and forth), I ended up choosing a bed I probably wouldn’t have as I thought I needed a firm mattress but it actually told me soft was better for me. Really pleased with the service, Jane wasn’t too pushy or anything sales wise, she even offered us a drink which just made us want to go ahead. Very happy customers and will definitely return when we move house in the future!

Andrew s

By Andrew s | 9/1/2019

Very polite and knowledgeable member of staff.

steven b

By steven b | 8/31/2019

the staff were quick to welcome us and Kieth,who we dealt with had all the answers to our questions and made sure the product was right for our needs . very satisfied

P W

By P W | 8/31/2019

The assistant Jane was very polite and helpful and knowledgeable during our visit at the store .