Dreams - Stoke on Trent

Vicki the lady that helped to find the right mattress for us was brilliant. Vicki asked if we "wanted/needed" any help choosing a mattress? Vicki showed us the machine that measured and gave the suggestion of which mattress may be best for us. This was a much better and thorough experience than we had at other stores. Vicki explained the process to us and showed us the mattresses that may be best for us. At no point did we feel pressured in purchasing a mattress, Vicki showed us four to choose from and gave us a little information about each one. We found Vicki to be very knowledgeable, friendly without being overwhelming. Vicki also gave us pillows to use while trying the mattress , we will return to purchase at a later date as we have only recently bought new pillows.

Colleague was very attentive but also gave us the space to browse independantly which i liked.

Excellent advice from Andy Made our choice easy

All questions answered satisfactually

Adam was very welcoming and understanding his guidance was great and once we had asstablished a price guide he stuck quite well to it, he was helpful with finding me a replacement pillow.

Knowledge of the Sales assistant Dina, who made the experience enjoyable and I believe we got the product that best suited our needs. She was very very good..

I was made very welcome and offered tea coffee and asked if there anything more they could do for me and my wife and they could not do enough for us and shone everything we wanted and that made me and my wife more than happy with the service many thanks to the staff

From the moment we walked in to the minute we left we felt welcome and our custom valued.

Assistant very helpful and really seemed to know the details of the various mattresses for sale which we found most helpful.

Very friendly and knowledgeable staff who were very helpful. Relaxed atmosphere to the shop without being pressured by pushy staff. Only down side would be the bed frames could do with a bit of a update with a modern twist.