Dreams - Stoke on Trent

We were greeted within 5 minutes of entering the store and offered a drink. Staff introduced themselves but did not hassle us at all - something that I feel is very important when you are buying something. We were offered assistance again and shown the dreams sleep machine.

Pleasant and helpful staff. Offered a drink upon arrival.

They ware very helpful and friendly service they provided my wife and myself with tea and coffee they asked us to try the sleep aid to try to find us a suitable mattress for us to sleep on

Such a professional assistant. No problem showing us the item that we were after and the assistant was what I call old school meaning that she knew what we required, she was friendly and professional,she did not push for a sale and helped us in every way possible. Maybe this lady could learn others how to be a better sales person.

Very welcoming staff and very friendly and knowledgeable

Everything was straightforward and quick and easy. The prices were good and the staff knowledgeable.

Dina, the assistant helping us was exceptionally helpful and allowed us to quickly narrow down choices. I didn't feel pressured to spend more than I was willing but still felt I came out with a quality product and exactly what I needed.

We spoke to 2 members of staff, both of which could not have been more helpful or knowledgeable. The experience of choosing a mattress was not something we were looking forward to and were quite reluctant about, but the staff at Dreams made it a pleasure and the technology used and explained to us were fantastic in helping us to choose the right mattress for us.

Adam and Dina were very attentive listening to my requirements and provided detailed information about the products i was recommended. They both had excellent product knowledge and gave sound advice.

Assistant very helpful Found what I wanted