Dreams - Southport

Nice atmosphere and friendly helpful staff.

On entering the store I was greeted by a very pleasant young man who proved to be most helpful, knowledgable and professional in assisting me in choosing a mattress. His name is James.

The sales people were obvously very knowledgeable and were able to explain the technical aspects of the products in plain English. They were not 'pushy' yet were always available when we had a question (and offered us refreshments). Despite our purchase being quite modest in price they made us feel like valued customers and were very efficient in concluding the sale and arranging for me to collect the item.

The assistant was extremely knowledgeable and very helpful

Lady was extremely helpful. Asked us if we knew what we were looking for...thankfully we didn't have a clue.... she explained the machine that measured how you lay...it was brilliant. We then got to test all the mattresses that suited the results...she helped understand how to choose a mattress based on both needs. Left the store very happy with 2 new pillows in tow....can't wait for our new mattress to be delivered.

Glenn was very attentive to our needs and made sure that themed we ordered was the correct firmness - following the use of the assessment machine.

Glen (I think, sorry it’s been over a week) was working in store on his own. He was extremely efficient. The store was busy at the time we called in but he made sure everyone was seen to, he didn’t rush anyone and made sure they were happy browsing whilst he attended to the customers one at a time. His knowledge of the products was impressive. Even when there was a computer glitch he assured me he would get it sorted and contacted me the minute I got home to advise it had been resolved.

Sales assistant very friendly and knowledgeable.

Eve was amazing and helped with our purchase we spent a long time debating which mattress to choose and she was very patient with us, got a complimentary coffee while we sorted out our finance options so pleased with everything

STAFF VERY FRIENDLY AND HELPFUL ALSO KNOWLEDGEABLE ABOUT PRODUCTS AND WHAT WOULD BE BEST FOR ME AS I HAVE CHRONIC FATIGUE SYNDROME I ACHE IN MORNING AND FIND IT DIFFICULT GETTING TO SLEEP AT NIGHT