Dreams - Southport

Customer service excellent - very good knowledge regarding products.

Andy is very knowledgeable and answered all my questions honestly. He was friendly (offered cup of tea) and explained each step in the transaction. Having said that, he was not over-bearing but left us quietly to consider our options.

The staff couldn't be more helpful Anthony was, superb and the manager assisted me with the colours and there was another lady whom went and got my husband a, drink as he wasn't feeling to good and they gave the grandchildren colouring so as we could look around went above and beyond their duties

All staff alternative to see

Although I didn't know what I wanted when I went in, the staff were very friendly and helpful in asking questions to find out what I needed and in giving advise on the different types of mattresses and there difference's. So that I walked away with a mattress that I was happy with and I knew why I was happy with it.

Really friendly and accessible staff, who spent as much time with us as we needed. They offered advice and recommendations. Made the experience painless

Friendly service , great experience

Glenn was very welcoming and helpful but he was not a pushy salesman like we had in a neighbouring shop.

All store staff were friendly and helpful yet not overbearing. Andy quickly identified products within our price range that were what we wanted, he was very knowledgeable. Andy pointed out the extra floor space we would require in our bedroom for the particular bed we had chosen, this gave us the opportunity to return home and measure to check it would definitely fit before returning to the store to make our purchase. The lady that processed our order was very efficient and explained things well, she even manage to sell us a few extras! The quick delivery time was also very helpful.

The most satisfying part of our experience at DREAMS KEW RETAIL PARK was the service by Glenn. He was highly helpful and friendly. We didn't feel pushed to buying a particular product. The store manager was also very accommodating. The staff at DREAMS create the perfect environment for buying a bed.