Dreams - Southport

Anne was brilliant. She explained everything and was super patient.

Ann was welcoming and made us feel at home she was conscious about cleanliness and offered to wear a mask as we were . She knew her stuff and advised us but no pressure on us and allowed us to make an informed decision.

From the outset Ann listened and understood my needs. I was given the opportunity to use the computer app & found it helpful making a choice. She gave me plenty of choices to make a final decision. The whole team friendly

Very helpful staff that showed us the test bed and all the best products that would suite us.

Chris customer service was amazing. He helped us much more than we expected. Actually his customer service simply perfect. James also very friendly and helpful. Thank you very much guys. Betty and Joseph

Prompt, polite & professional.

So we were looked after by Chris, he took us to the sleep match machine, and we ended up buying the 2nd mattress it recommended. Chris and James were fantastic with my 4 year old, and we have drinks made for us as well.

Pleasant experience salesman not pushy and v helpful

Helped promptly, different products explained in terms of suitability for child. Didn't take long to order and pay for bed.

James dealt with me and my husband in a very courteous, welcoming and helpful manner. He knew the products well and answered all questions we raised whilst looking at and trying different beds and mattresses. We browsed by ourselves at first before asking for his input. His assistance and knowledge made the experience of choosing a bed and mattress easier. His customer facing skills are excellent. Obviously we had looked online before going into the store. We are so glad that we used this store ( Southport ) rather than another. Unfortunately the delivery time for our bed is given as could be 12 weeks. That was the only disappointment in the process. When spending nearly £3,000 on a bed then someone like James on hand is what you want.