Dreams - Southport

Very pleasant and helpful staff ..easy to understand the different styles and the prices were clearly shown.

Very professional, informative & friendly team. Mark was very knowledgable, giving me time to test the products & decide in my own time. Mark talked me through a few options giving me the right amount of detail. Thank you

We were greeted by Ann, as soon as we entered the store. We told her roughly what are needs were, and she guided us towards various mattresses to try out. She then asked us whether we would like a drink, which we said that we would love one. When we had narrowed them down to two, we then asked for assistance which both Ann and Phil gave to us. At no time did either of the staff give us the heavy sales talk. The paper work was all completed by Ann and assisted by Phil, because Ann was new to that part of her job. I think that she did very well in completing the credit details so thorough. Both members of staff were very friendly, courteous and very knowledgeable of the products that they are selling. Well done to them both. We will certainly be using Dreams again and spread the word to family and friends.

Everything went smoothly

Mark was very helpful and was able to give us alll the information required for us to be happy making a purchase.

as soon as we entered the store we were offered a drink. The lady in question was new and unable to help with our enquiry but she found a another staff member straight away. Mark was incredibly friendly and helpful

We received a warm welcome from the staff, made us feel comfortable, didn't pressurise us, gave us time to amble around, then checked with us if they could help. We explained what we wanted (pocket sprung) and size. Replacing our old Dreams pocket sprung after approx 10 years. Allowed us time to try out the mattress and made us a lovely cup of tea. Very efficient taking our order and explained what will happen to our old mattress, fully recycled so very pleased with everything. Friendly, helpful and caring group of staff. Lovely warm atmosphere.

Assistant was very helpful and was ful of knowledge and also friendly

The staff in the store were very knowledgeable and informative and wanted to understand fully the criteria of what we were looking for to be able to help us in the best possible way. Nothing was too much trouble for them. Philip the Manager and Anne the assistant who attended to us first were lovely and a credit to the company. We have recommended dreams to all our family and will also share our positive experience with friends. Thankyou and we won't hesitate to return when we next need to buy a bed. We arrived as customers and felt we left as friends

Good service and got what we wanted quickly