Dreams - Southport

I went into store and was looking for a mattress and was immediately greeted upon my arrival. I told the advisors what I was looking for and was taken to try a few mattresses which were within my price range. I was able to try these out before buying so I could make a comparison. I was also given a pillow to use when them out. The advisors Andy and Glenn were both very friendly and helpful and knowledgeable and offered several drinks during my stay and was very grateful due to the warm weather.

Rachel and Glenn at the Southport store were excellent-perfect Customer Service!!

We were meet by Rachel as we walked in, told her that we were looking for a ottoman bed ,showed to the display area and told about the beds there,then Rachel took us over to the TV showed some more beds which was very informative and that made up our minds.Rachel was a very pleasant and knowledgeable. 10 out 10

I thought the range of beds and mattress were so good. Andy who took care of us ran through our needs and took us on an enjoyable journey to select the right product. I was so impressed by Dreams and your staff.

As soon as we entered the store we we felt welcomed. We were advised on the products in store and allowed time to browse on our own with help available when we needed it.

Andy was very helpful very polite i was offered a cup of tea coffee

Andy was fantastic - helped me with the different options ( I have a house which is designed to make it impossible to get large items up the stairs) also very helpful in getting me to try the different tyoes of mattresses.

Staff at your Southport showroom were extemely helpful and not pushy. Our questions were answered in a friendly and professional manner. We did not intend to buy a bed that day but we were helped towards what we were looking for, so thank you.

We visited the store initially while at the shop next door just to see what was available. On entering we were asked if we required assistance but declined as we thought we knew what we wanted to look at. We could not find what we where looking for and consulted the shop assistant who we first saw on entering. He turned out to be very knowledgeable and assisted us with what would be best for our needs and best pricing. He was not overpowering and was most helpful and efficient. We decided to purchase after thoroughly enjoying the shopping visit to this store.

Your person listened to what I wanted and then met my needs. He didn't try to sell me something else but went over and above to fulfil my requirements.