Dreams - Southampton

The service was excellent Product knowledge was really good The salesman were not pushy at all.

I was assisted by Martin who showed me a variety of mattresses that met my specified need, i.e., a soft but supportive mattress. He was able to explain the construction of each and their merits. He was honest when I asked for comparisons on value for money and this helped me to make up my mind. I settled on a Silent Night mattress. All paperwork was dealt with efficiently and necessary arrangements for taking away my old mattress and for the delivery of the new one were explained. An altogether positive experience. A well-stocked store with plenty of beds/mattresses to choose from.

Allowed us to take our time without putting us under any sales pressure

Friendly non-pushy staff who knew their product helped us find what we needed easily

The sales assistant was very helpful, we were able to take our time and there was no hassle to make a purchase. He had lots of knowledge about the beds and mattresses.

We were allowed to look around without being hassled but help was there as soon as we needed it.

Very friendly but not pushy staff, didn't rush me and helped me to decide on the right bed.

I was looked after and all staff were friendly and polite. I don't need or expect anything else.

well laid out showroom with respectable looking staff who were helpful without putting pressure on us. we were able to test the product and were offered refreshments. your after sales guarantee is good and delivery and disposal of old mattress is good,

We were fully satisfied as we found the staff very helpful and knowledgeable, and the product was easy to find in store. The transaction was quick and efficient and efficiently dealt with by Dom who served us today. We were very pleased with the whole experience of purchasing our mattress and accessories at Dreams.