Dreams - Southampton

very friendly staff who were very understanding and considerate

We were met on our entrance to the shop, and were made to feel welcome. The member of staff was very knowledgable.

The sales assistant was very helpful

The colleague who processed my order was extremely helpful and friendly. I could not fault her customer service and making me feel comfortable.

We were looked after from the time we got in the store. We were offered refreshments and given time to decide which bed we preferred. There was no pressure to get a sale, Becky was very informative and approachable. Would definitely go back .

Great customer service. Gave us time to decide upon purchase.

Harriet listened carefully to what we were trying to find but questioned further what we were trying to achieve and that led to her being able to suggest various alternatives for us to choose from.

Outstanding visit as have had previously and again we were served by Rima - she even remembered us. Dealt with very professionally by Rima , she is very knowledgeable and assisted us with our choice of mattress. She is a credit to your Southampton store.

The lady had sold me my previous bed 11 years before, very knowledgeable and helpful. They were able to help me quickly with the finance as I was late for my daughter's swimming class

I found the machine which identifies the type of mattress to suit you was really helpful. The assistance in the Southampton store was really helpful, showed us all the options and left us to take our time to make our decision without being pushy for a sale.