Dreams - Sittingbourne

I was not highly satisfied with my experience as when I asked for a final price or to get the item a little cheaper there want any discount I was too a price and that was the final price I gad to pay .

It's only a bed

We purchased a new Wilson bed Grey Ottoman for our Son on the 28th of December 2015 for £299, the following day we saw the exact same bed advertised on the tv for £249 We were told that the sale ended on the 28th of December so decided to purchase there and then. Had we of known that the bed would be reduced by a further £50 we would of waited

i was disappointed to find that i could not get my bed delivered any earlier then the 30th december 2015 which means i have to sleep on the floor.

Very limited stock available for delivery. Expensive although good quality.

Was looking for more of a discount, seeing as I paid over a £1000.

The store could be more colourful it is very plain Perhaps an area where customers could sit and discuss items they are thinking of purchasing or to discuss their finances rather than standing or sitting on the beds

Nicola was very polite and helpful during our visit and explained all the difference between all products to help us chose the right bed for us.

I tried to order the bed on line for two days but it wouldn't recognise my postcode it is not a new built but a old house so not sure why it wouldn't so had to go into store to order but the lady was very helpful just didn't really want the hassle of going into store as had loads of painting to do!!!

nothing special. just a usual customer service.