Dreams - Sittingbourne

Simply it's a case of not knowing all the options, so I just don't know if there is anything better out there.

I had trouble on line. I could see how to add an assembly booking to the order. I used on line chat but the option was just not there. I went to store and james was very helpful

Checked stock on your wedsite, was told the closes store to have the item was Maidstone store. Drove to Maidstone to find they didn't have the item in stock and that they were in fact in stock in the sittingbourne branch! I live in sittingbourne. So a completely wasted journey to Maidstone!

I was very pleased with the starf and my visit.

I knew exactly what I wanted before I walked through the door. It really was a good store, the upper floor was like an oven though.

That I've got to wait up to 6 weeks for a single bed

I knew what I wanted and my husband had visited the store a few days earlier. I just came to pay for the item we had decided on. So it was made easy for the sales assistant.

Im not sure i can put highly satisfied as its just a standard procedure of buying a mattress but this shouldnt reflect Dreams as i was very happy with service it just wasnt outstanding which for a mattress is understandable

I brought the bed and matriss there and then paid over £1500 and they said they will deliver Monday which was 3 days time, and as soon as I signed everything the machine said delivery will the the 28th December which I'm not happy about, your website even says buy now deliver before Christmas which is false advertisement , so for that reason I'm really unhappy

As the store is on two floors and the product we was buying was on the upper level I feel there should always be an assistant on that level to deal with enquirer.