Dreams - Sittingbourne

I had my daughter in a wheelchair and the first assistant we spoke to pointed us to the lift and sent us upstairs. A second assistant followed us up and said she thought we had been directed wrong. This assistant was really helpful asking what exactly we wanted and giving us choices in both price and comfort.

Choosing process not good for me. Paperwork process out of date for 2021

Was given a date for delivery at the start which was ideal for us, then buy the time the order was processed it was not available

We actually wanted to take the deal of silent night pillows for £20 but the assistant forget to put them through- this was mainly because she got side tracked as the bed we wanted was not in stock. There was no way then of her being able to pit it through the checkout at £20 which is not her fault but the fault of the systems in store . She was very helpful and very apologetic

Simply put, your pricing style appears deliberately misleading as a hook to get people through the door. Price for base, price for mattress, price for headboard (my GOD that was an eye-watering realisation), price to add protection to the base, protection to the mattress etc etc... it just seems that you get a guideline in your head looking online based on a picture online. You then realise you're not just 100 pounds out, but 300 or 400 out and that's 50% again on top of what you were budgeting.

I was hoping to get a new frame for a new mattress, and wider than the frame I already have. Apparently, there's a restricted choice of bespoke sizes.

Was on there to long

Was satisfied with everything it is for which is incorrect

Was satisfied with everything it is for which is incorrect

Was satisfied with everything it is for which is incorrect