Dreams - Reading

Penny was very lovely and previously visited the Reading store and the gentleman prior was lovely too, I really trusted them. They gave us enough time and attention to help make our decision without over crowding us and letting us take our time deciding.

We were greeted in a friendly manner and given as much information and as much time as we required. Georgia was very informative, very friendly and looked after our needs perfectly. All the staff in the shop were very pleasant to do business with.

Oliver was so knowledgeable and helpful and really helped with making our choice of bed.

There were great variety of products. Staff were helpful, answer my questions with passion and professionally. Staff place the order quick, explain delivery arrangement clearly and inform us the contact number whenever we have questions before delivery.

Friendly member of staff. Very knowledgeable about the range available. Easily understood our requirements

The service provided by Georgia

The Sleep Expert 937 - Georgia was really helpful. Her sensible approach was what we liked the most. She gave us necessary information and allowed enough space to explore all other options available in the store without any pressure or unnecessary presence of a sale representative. It took as by surprise but a very positive surprise, the presence of a technology which tested and analysed our sleep preferences. That was also a great help and allow us to make decision quicker and with more confidence that we're going in the right direction. We're very pleased with this experience. And we hope that the same level of satisfaction we'll have with our new mattress.

We had a time slot and the assistant available immediately, listened and understood what we needed. We thought the bed assessing our needs was very good. She was very helpful.

We went to another local bedding shop about 30 minutes before, no one came up to us or even acknowledged us. As soon as we walked into Dreams Samuel came up to us and offered to use technology that can match up our perfect mattress which was amazing & so accurate! We had no idea what we needed.

It was great service. Left alone till we needed help then got help right away. And a great selection of mattresses