Dreams - Peterborough

Aaron welcomed us into the store and didn't pressure us at all. When we required help Aaron then came over and was very knowledgable about the different products he showed us. We were offered refreshments while browsing and Aaron spent quite a bit of time with us giving good advice, we don't normally purchase the same day as browsing but Aaron made us feel at ease with no sales pressure just really helpful. Great service thank you Aaron.

We were welcomed upon arrival by Tyrone at the peterborough branch, explained the issues i was having after spinal surgery, explained we were looking at the tempur beds. Tyrone used the calibration bed to check which would be suitable then explained the different options, explained the different pillow choices and recommendations. Everything was well explained, which helped us make our choice. Great customer service by Tyrone made us feel welcome, left us to make a decision with a cup of coffee, 10/10 for Tyrone.

From the moment we walked into the store the start time eaht

Excellent friendly staff, understood my requirements for mattress due to recent spinal surgery. Very helpful tried different beds. Store was very clean, and offered a drink

Excellent customer service

The manager was helpful but not pushy . We had plenty of choice also

Our sales representative was very knowledgeable polite and friendly as were all the staff ,what would normally be a mundane experience ( buying a bed) actually became a pleasurable experience and will most definitely be back to this store again .

Reece was professional and helpful. He offered insurance and assistance with removal plus advised me that I could purchase my linen requirements at Dreams.

We were given time on our own to browse around the shop before approached by a young man called Reece (231) He listened to us and then recommended various beds and waited patiently while we tried them out. There was one that we liked unfortunately someone else was in the process of buying it. he then showed us a couple more beds similar to the one we liked. He dealt with our purchase in a friendly and professional way, and we were pleased with all the offers we received. Thank you Reece for helping us.

Dean at Peterborough was fantastic, he didn’t pressure you he was so so helpful