Dreams - Newcastle

Staff was helpful

Assistant very attentative and knowledgeable about products on offer. Would highly recommend Dreams and can't wait to try out my new matterass soon

Diane was pleasant and helpful. We tried lots of beds.

The colleague who assisted us was friendly and approachable. She listened to what we wanted and walked us through step by step to help us find the mattress we wanted. We were encouraged to try different mattresses and take our time. We never felt rushed or like we were being nuisances despite our many queries! We also had our newborn with us without the pram and the colleagues offered to carry my pillow whilst trying out different matresses as I was carrying my baby.

We were not pressurised at all during our visit. Your employee was very friendly engaging and very knowledgeable. He was very honest when we asked for assistance and guidance on the appropriate product for our needs. He was very efficient when processing our order offering refreshments whilst he did so An excellent and well deserved review

once staff knew what i was after order was straightforward and problem free, staff were pleasant to deal with, efficient.

Chelsea who served me was so patient, pleasant and professional.

Great experience. Very professional helped me with all the special needs I have. Tony had the patience of a Saint

We felt very at ease, Diane, the lady who served us was very helpful and friendly

We were offered assistance within minutes of entering the store. The assistant was very helpful and offered advice on how best to find the mattress we were after. We used the sleep match bed to find out which mattress best fit our needs. The assistant then showed us to each mattress recommended and explained about each one. She then gave us time on each one and left us to spend time on our own to discuss in private. Hygeine was 10/10. The assistant was knowledgeable, friendly and allowed us to make our own decision without feeling hounded. We were offered refreshments while shopping, and when we went to purchase our products. She also helped us choose a pillow and explained about these products aswell. Very satisfied with the whole experience!