Dreams - Newcastle

Friendly staff who listened and gave advice.

Tony was very knowledgable about the Mattresses, offered good suggestions to try, made sure we had suitable pillows to try the mattresses with and was very patient and not at all pushy, which I appreciate. He was friendly but remained professional throughout our visit. We felt very happy with our choice & the service we received. Excellent!

Dawn greeted us when we entered and have us the space we needed. When she realised we had no idea what we were doing she offered assistance and showed us a range of mattresses to test and explained the pros and cons of each. Plenty of help with a refreshing amount of breathing room for us to make unpressured decisions.

The care and attention was outstanding compared to other stores I have visited. Great advice and recommendations based on my needs.

The staff were very knowledgeable and spent time finding out what we wanted. They were also extremely friendly. The ability to try different products is great and we never felt pressured or rushed.

We went in looking for a new mattress and were shown all of the products by the very efficient staff, we found exactly what we were looking for, looking forward to receiving the mattress and having a good sleep

The service was very quick and the price was okay and I was in and out the shop very fast

The store assistant Tony was very friendly, polite and helpful

Sales staff very friendly and knowledgeable.

Upon entering the store, the assistant was friendly but not too pushy as they sometimes can be. He was very relaxed and helpful in reccomending the right mattress for my back pains ( fibromyalgia) . He was also very patient with us having our two boys in store and made us feel welcome and at ease throughout the service. His friendly manner and knowledge on aproducts was superb. After choosing our bed and mattress the adviser took us through our finance plan with detailed explanations of what it entailed. He also offered us other products as we had a higher limit than we were spending which was great to know as we plan on purchasing bunkbeds soon for our boys. We will definitely return and would reccomend to friends and the quality of services and products are great. Thank you.