By Celine | 9/6/2020
The only minor improvement that could have been made is if the staff spent slightly more time with us to help us choose a bed. We did wait a bit to be seen (not too long) but the shop was almost empty and there were only a few staff members who seemed to be busy. However all staff were extremely helpful, knowledgeable, friendly and professional. Great customer service and made the experience very easy and quick. We bought a bed and a mattress which will be delivered soon, so I cannot comment on that yet. The store was clean, tidy and presentable. Social distancing, masks and screens all in place. I am very pleased with my visit, and I believe it was Daniel (and 1 more staff member) helped us and they were great.
By Celine | 9/6/2020
The only minor improvement that could have been made is if the staff spent slightly more time with us to help us choose a bed. We did wait a bit to be seen (not too long) but the shop was almost empty and there were only a few staff members who seemed to be busy. However all staff were extremely helpful, knowledgeable, friendly and professional. Great customer service and made the experience very easy and quick. We bought a bed and a mattress which will be delivered soon, so I cannot comment on that yet. The store was clean, tidy and presentable. Social distancing, masks and screens all in place. I am very pleased with my visit, and I believe it was Daniel (and 1 more staff member) helped us and they were great.
By Celine | 9/6/2020
The only minor improvement that could have been made is if the staff spent slightly more time with us to help us choose a bed. We did wait a bit to be seen (not too long) but the shop was almost empty and there were only a few staff members who seemed to be busy. However all staff were extremely helpful, knowledgeable, friendly and professional. Great customer service and made the experience very easy and quick. We bought a bed and a mattress which will be delivered soon, so I cannot comment on that yet. The store was clean, tidy and presentable. Social distancing, masks and screens all in place. I am very pleased with my visit, and I believe it was Daniel (and 1 more staff member) helped us and they were great.
By Celine | 9/6/2020
The only minor improvement that could have been made is if the staff spent slightly more time with us to help us choose a bed. We did wait a bit to be seen (not too long) but the shop was almost empty and there were only a few staff members who seemed to be busy. However all staff were extremely helpful, knowledgeable, friendly and professional. Great customer service and made the experience very easy and quick. We bought a bed and a mattress which will be delivered soon, so I cannot comment on that yet. The store was clean, tidy and presentable. Social distancing, masks and screens all in place. I am very pleased with my visit, and I believe it was Daniel (and 1 more staff member) helped us and they were great.
By Mo Ba | 7/25/2020
The visit and the customer service were fantastic . My comments that I didn't find the mattress I'm looking for in store or even similar memory foam mattress with medium firmness. And I wanted my products as soon as possible that's why I had to choose between very limited number of products which have the option for fast delivery. Anyway this is my first experience with Dreams , I'm in the process of trying the mattress ( had 2 nights so far) hope I will not regret buying from Dreams and will repeat this experience with buying a single bed for my son
By Mo Ba | 7/25/2020
The visit and the customer service were fantastic . My comments that I didn't find the mattress I'm looking for in store or even similar memory foam mattress with medium firmness. And I wanted my products as soon as possible that's why I had to choose between very limited number of products which have the option for fast delivery. Anyway this is my first experience with Dreams , I'm in the process of trying the mattress ( had 2 nights so far) hope I will not regret buying from Dreams and will repeat this experience with buying a single bed for my son
By Mo Ba | 7/25/2020
The visit and the customer service were fantastic . My comments that I didn't find the mattress I'm looking for in store or even similar memory foam mattress with medium firmness. And I wanted my products as soon as possible that's why I had to choose between very limited number of products which have the option for fast delivery. Anyway this is my first experience with Dreams , I'm in the process of trying the mattress ( had 2 nights so far) hope I will not regret buying from Dreams and will repeat this experience with buying a single bed for my son
By Mo Ba | 7/25/2020
The visit and the customer service were fantastic . My comments that I didn't find the mattress I'm looking for in store or even similar memory foam mattress with medium firmness. And I wanted my products as soon as possible that's why I had to choose between very limited number of products which have the option for fast delivery. Anyway this is my first experience with Dreams , I'm in the process of trying the mattress ( had 2 nights so far) hope I will not regret buying from Dreams and will repeat this experience with buying a single bed for my son
By Trudy G | 6/23/2020
I was hoping as the sales were on that i could get my bed cheaper. Not one of my items were in the sales.
By Trudy G | 6/23/2020
I was hoping as the sales were on that i could get my bed cheaper. Not one of my items were in the sales.

