Dreams - Middlebrook

We arrived at the store, had plenty of time to look around before an Assistant offered help. The Assistant was pleasant, polite and very helpful. We were offered the opportunity to be measured for which type of bed would most suit, then shown several to try out. After this we were given time on our own to choose. We are very impressed with the way the Sales Assistants in this particular Store have been trained. If we are allowed to give a name, Eunice was everything you would like a Sales Assistant to be.

Really friendly assistant, very helpful and patient and great knowledge of the products helping us find our mattress

The sales person Debra was very helpful and informative.

Friendly and willingness of staff

We were served by Sam who was very helpful and attentive. The automated assessment bed was a useful tool to set the search for the right bed going. Sam knew the products. He advised with thought and consideration. He made us aware of prices. There was a relaxed pace and we did not feel pressured.

No problems , very smooth process - 100% .

Great service from Eunice but we don’t have a delivery time and may have to wait 6 to 12 weeks for delivery despite paying a premium price

The staff were very friendly & helpful. They gave us space & did not hover but were available when we had questions. Sarfraz was very knowledgeable & helped us find the right mattresses for us. I would highly recommend anyone to visit Dreams, no pushy sales staff just helpful staff & good quality service.

Dawn the assistant was very attentive polite and very helpful. Could not have had better service. We did not feel rushed and time was spent ensuring we had the right product.

Excellent service and expertise