Dreams - Merthyr Tydfil

2815 ratings
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Location

Pentrebach Retail Park,
Merthyr Tydfil, CF48 4TQ

Janice W

By Janice W | 4/24/2022

Stacey in the Merthyr store served us and she was excellent

JessE

By JessE | 4/24/2022

We were offered brilliant customer service off the colleague who was dealing with our question, we didn't feel that pressured by colleagues like you some times do in retail places, she just left us to it but was there when we needed question answered. She was lovely to our kids and interacted with them and also offered if we would like any beverages.

David R

By David R | 4/24/2022

Salesperson was very polite,knowledgeable and friendly.

Tori

By Tori | 4/23/2022

Friendly and helpful staff nothing was too much

Val L

By Val L | 4/22/2022

Store assistant was friendly and helpful and I liked the 3d scan analysis which indicated mattresses suitable for me

James N

By James N | 4/18/2022

Was welcomed as soon as I walked through the door the staff were very polite and friendly and allowed me to wander around and see the products when I wanted help a lovely lady came and it was no problem for her to spend time answering all the questions I asked and explained the difference in the beds until I was satisfied with my purchase. It was a pleasure to have done business at the Merthyr Branch and the professional help and courtesy of Stacey.

Michelle C

By Michelle C | 4/18/2022

Amy was incredibly helpful and understood our needs. Had great product knowledge and ensured everything was processed quickly and efficiently. Really impressed.

Sam

By Sam | 4/18/2022

I was really happy with the service we was given by Stacey she was very friendly and helped us pick the perfect mattress for us I would definitely recommend to my friends and family

Nicola F

By Nicola F | 4/16/2022

Stacy the assistant was extremely patient and showed me all options recommended from mattress test, she was highly knowledgeable, patient,, friendly and very helpful. Manager Claire was also amazing. Excellent customer experience and satisfaction. Process of choosing and ordering amazing.

JK

By JK | 4/16/2022

The advisor Kelly was very helpful, knowledgeable & provided us all the information we required against our requirements, including the offers available and added extras to make our purchase seamless.