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By lee n | 8/31/2015
Mike the salesman was very informative about all the products in the store. Asked politely a load of questions as to determine our specific needs and requirements. Then was very helpful in going through with us the various types of matresses are available. Clare,the store manager was extremely polite and very helpful as to regards our order. she made sure that Mike had gone through everything and that we were sure we were ready to place our order. Clare talked us through every step making sure we understood all aspects of our order,before it was placed,she was indeed extremely helpful. I would be very happy to visit Dreams in the future. kind regards lee & cas morgan
By Jan S | 8/31/2015
We were given our own space to wander and look at what was available but could talk to the assistant (Mike) whenever we needed clarification. Mike's overall knowledge was very good and he gave very useful input when we needed it.
By Paul W | 8/31/2015
The customer service was excellent, and we were able to purchase exactly what we wanted.
By Ian w | 8/31/2015
We were greeted by Jonathan as we entered the store. We told him what we were looking for and he explained the difference in each product. We were offered tea or coffee and the overall service and knowledge of your staff is exellent.
By Anna | 8/31/2015
Quick, clear and friendly
By Jojow27 | 8/31/2015
Customer care was excellent, spent 4 hrs in the shop because im so bad at choosing something, was offered teas coffee toilets etc. Fantastic time
By Lynda G. | 8/30/2015
As soon as we entered the store we were greeted by a smiley- friendly Jon Davies who directed us straight to the sofa bed we were after. He then went on to describe it and pulled it our for us to try and see. He even went back downstairs for a tape measure, nothing was too much trouble
By Howard John | 8/29/2015
Michael who assisted us was excellent he gave us space to talk when needed and was easily called when needed on one occasion we needed a coat hangar to ensure that my Auntie was able to hang clothes on the hanging rail Michael went to a nearby store and brought us a hangar which was much needed all in all a pleasurable experience
By Cezza | 8/28/2015
The salesman , was very helpful, with his advice, explained the difference in your products, and helped us make a successful purchase
By Mrs. W | 8/28/2015
the sales lady explained well the difference the amount of springs makes to the comfort of a mattress. she was patient and friendly and polite.
