Dreams - Maidstone

I was highly satisfied on my visit to the store in Maidstone, and Themi who served me, couldn’t have been more helpful and kind. He went above and beyond to help me find the right mattress, and arranged a quick delivery too. After a disappointing experience with Dreams last year, Themi made such a difference and restored my confidence.

Adrian, the colleague who helped us, made the whole experience easy and enjoyable. He was knowledgeable and didn’t pressure us at all which encouraged us to explore more of the store to make potential purchases in the future. We really rated Adrian in the Allington/Maidstone branch and hope he gets recognition for his service.

Fantastic customer service and the lovely guy that served us Had time for us

Customer service was sensational. The price was not my idea of bargain basement but was entirely acceptable, and I believe the quality of the product makes it good value.

We got what we was looking for with a highly pleasant assistant full marks for his help.

Toni was very helpful, she went above and beyond to meet our needs. She was friendly and worked well with us to find the correct bed.

I really enjoyed using the mattress fitting machine. Its results matched what we were already experiencing, that combination mattresses were the best fit for both of us as a couple. The agent was very helpful and polite and made us very comfortable during the experience.

I was extremely pleased with the service given by Toni in store she was highly professional at her job and made me feel very welcome

I was asked if I needed assistance very quickly after entering the shop. The young man who served me was new (only been there two weeks) yet he either answered my questions himself or sought help from a more experienced colleague. He was polite, helpful and efficient.

Toni gave my wife and l the perfect customer experience and we left the store saying wouldn’t it be nice if shopping could be like that every time.