Dreams - Maidstone

no problems

The staff were very well coming and helpful.

Angela was extremely helpful and spent time with us. she was patient and listened to our needs ans was able to make suggestions when needed. She even offered us tea and coffee.

After some initial information from the staff we were allowed to browse at our leisure without the continuous interference from staff experienced in many other stores. This made for a really pleasant and relaxed shopping experience. Assistance was provided promptly when required and the staff were very knowledgeable about the products.

We visited previously to consider the bedroom items we wanted. Richard the salesperson was very patient and helpful without being overly pushy. We visited the store today and Richard once again was very helpful so we decided to go ahead with the purchase.

The Dreams employee asked us what we were after and guided us to the type of product we had described within our budget.

Great price on product

Very quick and friendly service

purchased a bed for my daughter with no problems and very helpful allowing discount as we would have had to pay for delivery and if we purchase on line it was free

The guy who served us - Cliff - was the clincher of this deal. His excellent knowledge of the product, of the market and of the physical constituency of sleep enabled him to present a quality product in a compelling way. We left the store with much better understanding of what to look for in competitors' shops. Once we had visited two competitors, we were convinced that Dreams had the best product for our need. We returned to the store and was served again by Cliff. he was hospitable, courteous and nothing was too small to ask. The time he invested in the sale and the belief he had in the product were compelling.