Dreams - Maidstone

Very friendly staff and was helpful to what I wanted. Tempur pillow, and ordered me a free travel pillow. This is a first class company and wished all other businesses learned how to treat customers. Top marks to Dreams and their staff.

We were served and helped by a very pleasant assistant named Angela, would recommend her and your store, were even offered cups of tea & coffee. We are entirely satisfied by the whole service. Thank you.

The assistant, named Cliff, was extremely helpful. His knowledge of the products was very broad and his advice was invaluable in helping us choose a bed for our 4 year old granddaughter. We have always purchased Vi-Spring beds but having spoken at length to Cliff and after he had shown us how the Harrison beds are made we were so impressed we would now consider buying one of your Harrison beds when it is time to replace our bed. We were extremely impressed with the knowledge, friendliness and helpfulness of your assistant.

This was our first visit to the store and all the staff were so helpful. I wasnt really sure what mattress to look for or what would suit our needs. The staff were amazing they set us up on the bed machine first to see whatbwould suit us and it was amazing. She went through everything.

Made you feel speacel as well as listening to your needs they really did make you feel at ease with buying a bed as they knew there products

Very friendly and professional service.

On our first visit, Cliff took the best part of an hour to understand our needs, conduct the sleep test(?) and recommend the best mattress options. On our follow up visit, (having researched the Tempur mattress online) we were greeted by Zafir(?) as it was Cliff's day off, but he was informed of our needs and conducted the sale in a very professional yet friendly manner. Unfortunately it is rare to experience good customer service but I am glad to say that our Dreams retail experience was exceptional (as was the coffee.)

We were simply browsing and when approached we advised Zarvi/Staff as such initially and he left us alone/did not "harrass" until we sort his assistance. Suitable beds were pointed out and we soon realised we needed assistance. Overall, a huge selection available and staff were warm, knowledgeable and not pushy-the right level

We were well looked after and supported with good advise and refreshment. Delightful experience and would recommend. We were served by Clifton and Zarvi today.

We were greeted upon arrival and left to our own devices, until we approached a staff member once ready. Cliff had extensive and impressive knowledge about most products in store, and was able to confidently and competently answer all questions and queries we had. We were treated with respect and a vivacious personality. Cliff made us feel warm and welcome along with a delicious, hot chocolate while we placed our order.