Dreams - Maidstone

Efficient, friendly and knowledgeable store assistant, Bibek who was unintrusive but perceptive regarding our needs and able to answer all our queries fully.

I found Zarvi outstanding and exceptional in terms of understanding what my wife and I was looking for. Very friendly and no pressure approach made him a person I would buy from again. Great service from Zarvi and Bibek. Very professional and an asset to your organisation Regards Shevon McDonald B.A (Hons) MSc.

Product explained in great detail. Time spent in providing the most suitable according to posture etc. Queries answered to our satisfaction. We were not pressured on entering the store. Manner was very pleasant.

It was very satisfactory.

Very good customer service and very polite. Lovely coffee. The manager was doing a delivery as the shop was full of boxes but he made time to come over and help me, make me a coffee and overall spend enough time and answer all my questions patiently. I came in to buy a sheet for my grandson but I ended up buying a mattress and guarantee as well. Thank you Zarvi. Martyn

Friendly and efficient staff member gave me all the relevant information needed to make an informed decision as to the correct product to fit my needs.

I have to say i have never experienced customer service like it Angela, Zarni and Laura were incredible when i explained our situation with our severly autistic son they all did everything possible to help us not only keep the cost down but to make sure we could get everything we needed from the store so that there were no waiting times as we were in desperate need for a new mattress for our son. I cannot thank them all enough for being so understanding and so helpful after we had phoned several different companies for help and no one was willing to help with not just the cost but to make it a straightforward purchase. I honestly wont ever forget what they all did for us we are truly so greatful. Our son loves his new mattress and i now dont have to worry about him eating the covers or the mattress itself with the lovely protective covers we were also provided. Thank you all again for everything x

I was greeted in the store and Angela listened and showed me relevant products.

Hospitable and friendly staff who knew products very well. Was able to find a bed and matress to suit our needs. Thank you Angela from the Maidstone branch. Truly an asset to your team

I needed help to get mattresses in my car and the assistant was most helpful