Dreams - Luton

1980 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

Unit 3 Hatters Way Retail Park, Chaul End Lane,
Beds, LU4 8FD

L H

By L H | 11/13/2021

Kamran was an excellent Customer assistant, he allowed me a suitable amount of time to browse before coming over to offer his expertise. He suggested 2 mattresses within my budget and was honest and open with which one I would go for. He was right of course. He again allowed me plenty of time to test them and relax. Once I had made my decision he proceeded with my order. Unfortunately, the frame I wanted would have taken too long to be delivered. But he was marvellous at finding an alternative. The ordering process was easy and he took plenty of time to check over everything. Kamran was a credit to the team in both his approach and knowledge. I look forward to my bed being delivered. I will seek him out if I need anything in the future. Thank you Kamran

Andrew S

By Andrew S | 11/13/2021

Jackie could not be more helpful or informative. She guided us but gave us time and space. Really amazing experience.

Anonymous

By Anonymous | 11/13/2021

Good and fast service. I was offered a hot drink on arrival. Good service from the person serving me Good deal for the product bought and got some unexpected freebies too

Middle aged couple

By Middle aged couple | 11/13/2021

The whole experience was second to none, very professional, knowledgeable and friendly. Jackie is an asset to your company from Luton store.

Beverley McPherson

By Beverley McPherson | 11/11/2021

George & ......... were very professional & caring He spent quality time explaining the availability, quality of the product, delivery, date & time cost& options. This was for my 95 year old mother. Because of their caring & sensitivity, I will be returning to buy a mattress for myself. We were even given a cup of beautiful coffee.

Bob and Sarah

By Bob and Sarah | 11/11/2021

Assistant, Jacky, was very helpful without being at all pushy. We were encouraged to try as many beds as we liked without any time pressures.

 max b

By max b | 11/10/2021

no problems encountered all very straight forward process to find my requirements.

DeniseJane

By DeniseJane | 11/9/2021

Knowledgable, friendly staff

Mary

By Mary | 11/7/2021

Staff friendly and helpful the overall customer service was good. Kamran who assisted us was patient and helpful,

Dee B

By Dee B | 11/7/2021

My partner and I found the service was excellent, all the staff were very friendly and helpful. Nothing was too much trouble. We were not rushed and found the whole experience very relaxing. The sales lady Jacqui was very knowledgeable about the mattress and pillows that we purchased. We left the store feeling very happy and are looking forward to out delivery.