Dreams - Luton

1980 ratings
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Location

Unit 3 Hatters Way Retail Park, Chaul End Lane,
Beds, LU4 8FD

Martina H.

By Martina H. | 2/25/2020

very friendly staff, very professional approach we got to try new technology to choose the best mattress for us me and my boyfriend have enjoyed shopping in this store free coffee was also very good.

John Cathy

By John Cathy | 2/23/2020

The staff, George and Jackie, were friendly, helpful, attentive and knowledgeable. It was a relaxing experience and I had left feeling that we had been very valued customers.

Ranbeer Singh

By Ranbeer Singh | 2/23/2020

Overall store manager at the time was excellent - making us feel welcome and taking us through the process. The assistant, Raph was extremely courteous and understanding and not pushy at all. He explained the process well, the options for bed cover service plan (which we purchased) and the details of the delivery including the texts we will receive for timings. Both are a great asset to your business ! Well done. I had intended to shop around and visit the competitor next door. The service and advise I received in store from both gave me the confidence in Dreams and I decided to go ahead and purchase on the spot ! The delivery arrived today promptly and again courteous staff. Thank you

Clare

By Clare | 2/23/2020

Raph the assistant who served us was very friendly and knowledgeable

Ajames

By Ajames | 2/23/2020

Friendly knowledgeable staff

Babs P

By Babs P | 2/23/2020

Excellent and very friendly service

Babs P

By Babs P | 2/23/2020

Excellent and very friendly service

Babs P

By Babs P | 2/23/2020

Excellent and very friendly service

Babs P

By Babs P | 2/23/2020

Excellent and very friendly service

Paula O

By Paula O | 2/22/2020

The salesperson Jackie was very friendly and approached us with a lovely demeanour asking politely if we need any assistance..We immediately felt comfortable enough to engage in a consultation with her. No pushy approach or hassle to answer questions regarding our requirements which goes a very long way in continuing to want to have products explained. We then had the opportunity to undergo a test to see which mattresses would be suitable for our requirements which was actually quite fun. We were very impressed with Jackie ‘s product knowledge and we agreed on a mattress within a very short Tim and then placed our order and were then very pleased to be informed that our new mattress would be available one week later. We are very impressed so far and are awaiting excitedly for the delivery. Many thanks .