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By Milo | 3/5/2020
Visited the store on 15th December, advised delivery was scheduled for 4th February. Got to the 4th February, delivery didn't arrive. Was told over the phone delivery had been rescheduled for 18th February and there was nothing you could do about it. You was supposed to send us an email advising of the new date but was told this was not sent and Dreams accepted it was their mistake. We was left without a bed as we had disposed of our old one. The store did supply us with an inflatable bed, but my wife and I found this very uncomfortable. We were very disappointed with your service.
By Anonymous | 5/27/2018
Found the item we wanted extremely quickly, a very friendly assistant by name of Hugo. Talked about our selection, when we confirmed that this item was perfect Hugo took us to the sales desk. After offering us refreshments Hugo then proceeded with the necessary paperwork. Hugo was professional explaining the paperwork in detail. Could not have asked for better care.
