Dreams - Llantrisant

CHRIS WAS PROFESSIONAL,FRIENDLY AND VERY HELPFUL.

Very helpful and courteous service

The sales assistant/ store manager was excellent and helped my husband and i find the perfect bed and mattress as well as accessories. Friendly and polite throughout and we would highly recommend dreams to anyone. Thankyou again for the great customer service.

I came in to the shop with what I wanted in my mind. The gentleman greeted me on arrival, listened intently to what I wanted and was able to show me a variety of mattresses. He provided me with a pillow and suggested I lay down on the bed to experience the comfort of the mattresses. During checkout he was very helpful and explained each process. He was extremely knowledgeable about the dreams products which was why I purchased extras too.

Outstanding customer service, no hassle at all by staff but always there to help when needed.

They listened to our needs and gave measurements so we could go home and check

There were plenty of options for what we wanted. I found the assistant very well informed and helpful. She talked us through the range and encouraged us to test everything before making a decision. She was very friendly and chatty which put us at ease.

The level of service and quality were excellent, but shoudn't this survey be conducted after delivery and use of product?

Great store layout. The store Manager was extremely helpful and very knowledgeable about the products. At no time did it feel "Sales-y", there was no pressure at all. We were encouraged to try other similar products in a very helpful manner and the speed at which he processed the order was very impressive. We we're offered Tea and Coffee on more then one occasion - overall a very pleasant experience.

Very helpful and knowledgeable gentleman dealt with my queries to a very high standard of customer service.