Dreams - Llantrisant

We were welcomed warmly and were given the option to look around with a dreams representative javing conducted the mattress test. Impressed with the technology and the level of service and products on offer. We were able to make a decision, pay and leave all in very good time. Our dreams specialist Mike was very knowledgeable, very friendly and keen to get our feedback on our mattress likes and dislikes whilst trying them out to better help our decision making.

When we first entered the store on our first visit we were greeted by Jocelyn who offered her assistance. We were unsure on what we were looking for as it was our first time buying a mattress. Jocelyn was extremely helpful and we were able to find the right mattress after being given the right advice. Unfortunately Jocelyn was not in the store when we went to purchase the mattress on our second visit but she was most definitely the reason why we come back to buy it.

friendly knowledgeable staff

Very nice young man, explained all about the mattresses and spent plenty of time with me, even offered me a cup of tea. This is my second visit to Dreams and I've always had good service. Also bought some offers on bedding etc.

The colleague was very considerate, polite and understanding having my young son with me... fully explained all the range available and what would best suit my needs... overall experience and customer service was perfect

excellent service mike knew his technical knowledge of all beds on site and made us feel very welcome without putting any pressure on us to purchase a bed.

Friendly knowledgeable staff and the fact that your mattress type is calculated scientifically

Pleasant, courteous and knowledgeable salesperson who took a genuine interest. Good range of beds to try out and technology to aid choice.

Staff were very friendly, Mike understood my conditions that required a supportive mattress and helped me to find the perfect one. The offer of two free pillows with the order was great, and the 0% interest and £0 deposit suited me. I can’t find any faults with the entire process, and would definitely recommend this Dreams store to anyone I know who needs a mattress. Thank you Mike!

The staff members in the store were very engaging and receptive to my needs, the colleague that dealt with me was very helpful and pointed out where I could try out the mattresses before making a final selection something that doesn’t happen everywhere , one of the other colleague engaged and interacted very well with my boy and kept him entertained while I was discussing my purchase, the facilities were of excellent standard and the cleanliness was outstanding, the layout of the store was very welcoming and clearly displayed a lot of the stock available, there was also the offer of the day /week section (might not be called this) but it where there were dealing on items, there was a wide range to choose from as well.