Dreams - Llantrisant

We had first class service from the assistant in the shop. Very knowledgable and spent time to discuss our requirements and show us the best beds for our needs

The 2 salesmen who I was dealing with at the Talbot Green store Chris & Mike were extremely helpful and I could not of asked for better customer service

Knowledgeable assistant.

Mike, the salesperson understood our needs and guided us through our options.

The level of service from Chris was outstanding. He took time to discuss my needs, rather than just atain a quick sale. We discussed in detail my sleeping posture; spinal alignment, pressure points and back injury. Using this information he picked out suitable products. He then let me test each mattress in my own time. I then lay on the selected mattress for considerable time and was actively encouraged to do so. Although Chris wanted to make the sale (as any salesperson would), I felt that he genuinely wanted to chose the right product for me. I have since purchased the chosen mattress; although outside of my financial comfort zone, I feel that it is the right choice. After all you can't put a price tag on a good night's sleep.

The service from start to finish was first class with no pressure to buy anything.

The salesman took the time to understand what I needed.

Chris was very helpful with the exact items we were looking for and giving us all the information we needed.

The assistant was utterly amazing! I can't remember the last time I had customer service like that anywhere! She was totally knowledgeable and so patient!!

The service from the moment we walked in was exceptional. All staff members were friendly and at tentative and we didn't feel pressured or rushed at all during the visit.