Dreams - Llantrisant

We were highly satisfied

I was satisfied with the Friendly helpful service that I received from Stuart the store manager

In Store Christopher was intentive and looked after us both well, offering refreshments etc. The order was taken and delivery is going to be prompt. However on arriving home I realised I did not use my forces discount 10% off. I rang the store to see if this could be tsken off retrospectively, no one answered phone so I left a message with my number on and explained the issue, but unfortunately I have recieved no phone call to explain if thas was achievable. So I am slightly disappointed with the lack of communication once the sale had been completed.

Was told divan base would be 17th June then told by customer service More like end July

I was shopping for a bed. I bought a bed. That is what I expected, it is not a thing to get excited about. There was nothing wrong with the service, but by the same token it was not anything out of the ordinary

There was a month wait on the actual product i liked and unfortunately a month is too long so had to choose another another product.

Obviously could have been cheaper. 😃

Store was very bare and barn like. Woukd be good to have bedrooms set out and not just lines of beds that all look very similar.

I dont put top score as feel there is always room for improvement

We were satisfied with the experience in dreams. The only thing I would change is how some of colleagues were. Most of them were great but some let the store down I felt