Dreams - Llantrisant

Staff were friendly and approachable giving helpful service in a relaxed approach. They were considerate of our young son with us and we didn't feel pressured to make a purchase as we have felt at previous stores.

Very helpful and friendly service from Barri the sales rep. No pressure to purchase there and then, we went away and had a coffee and decided to return and order, even though we were offered a coffee in store prior to leaving!!

Found what we wanted immediately, right price, right t&c

my wife and commented on the excellence of the service which we received .it was efficient, very helpful and knowledgeable.WE both said the service was excellent. I would have replied sooner but my computer has been knocked out by a power surge.

The Store Assistant was extremely helpful explains everything about the products. We originally visited the store to browse the goods we were seeking to purchase but with the help of the Assistant we decided to return to the store after carrying out measurements of our room on the same day.

Dreams colleague enabled us to find a solution to a problem we had re access to bedroom for the mettress size we wanted. He promoted the advantages of a product we had not, previously considered. Explained the specification of the product in such away that it allowed us to overcome previous prejudices with the product.

Assistant was very informative, friendly, yet professional, very impressed with the 40 day exchange if not fully satisfied.

Staff were extremely friendly and helpful. They explained everything about the different brands and products.

In the main I was satisfied, however 10/14 days delivery is quite a time considering you get get next day delivery from competitors online.

Getting close to closing and needed to go to another store