Dreams - Llantrisant

Excellent support from Barry in store

Lynne, the Manager, was extremely helpful, respectful and very patient. Very knowledgable about the product we were interested in, she answered all our questions confidently and provided additional information which helped in reaching a decision. It was not a 'hard pitched' sales approach, which we appreciated - we took our time and did not feel rushed at any point (we were there for over an hour!) and she gave us 'head space' to think and discuss our options. Our intention from the onset was only to browse but we ended up making a purchase!

The experience was very quick and easy. The assistant was both friendly and professional. She was also very knowledgeable. The availability was excellent and so was the quick delivery that I needed.

The information available was in line with what I required. I was not pressured into buying a bed that was above what I needed. I was given a choice of what was suitable and able to make an advised choice in a relaxed non pressured manner.

great customer service from Dhaval and Lynne

the staff were very helpful and very I'nfomative andexplained things brilliantly

THE STORE ASSISTANT BARRI EXPLAINED EVERYTHING IN DETAIL AND WAS MOST HELPFUL

Exceptionally helpful and friendly member of staff made the process easy and pleasant

The assistant was extremely helpful assisting us with a choice of beds and informing us of the sale of bedding and pillows that were available at the store. He was very personable and had a good idea of what would be suitable for us

very friendly made my wife and I very welcome made us a cup of coffee whilst taking about the product. lynne your colleague in your Talbot green store was absolutely brilliant from start to finish.