Dreams - Llantrisant

Unlike another store we visited, the assistant explained the colour coding of mattress types. She went around with us explaining the advantages and disadvantages of the various ones we tried.

We were asked straight away if we wanted help, and Lynne gave us information about our requirements immediately. She was very helpful and patient with us, and help us make a decision. She also informed us about other options we could have for payments, delivery, insurance etc. We were very impressed.

Staff and manager were friendly and professional. Gave advice without pressure

Good product knowledge, took time to understand our needs. Didn't feel pressurised to purchase. Negotiated on a satisfactory deal.

I more or less knew what I wanted & my price range so I was guided to the beds that met my criteria and I was then able to choose, base, draws, mattress & headboard. I took advantage of 10 month interest free credit too.

Rebecca was extremely helpful and friendly with a good knowledge of the beds and mattresses, which helped in my final decision.

very friendly staff

I'd already seen what I wanted online but was offered additional discount/extras instore. Also my daughter and I were given cold drinks which were gratefully received as it was a hot day

The sales assistant was helpful, polite and service with a smile and sold us a product at a price we could afford

very good service and good quality goods