Dreams - Llantrisant

Michael the gentleman who served me was very helpful, polite and attentive

Quick and assistant was friendly

Me and my husband were seen to straight away and helped to chose the right items for us and our toddlers first mattress, the shop assistant was extremely understanding or my situation as I am 8 months pregnant and helped as much as possible

Amy was very freindly and it was a pleasure to deal with her.

Great service and assistant was very helpful

The assistant (Mike) was fantastic. He was highly knowledgable but not pushy at all and was happy to help me with any questions i had. He also had a lovely friendly manner. The rest of the team couldn't be kinder either - they let my two young daughters play on one of the beds but offered to get them some colouring books and pens to help entertain them, they also offered us (more than once) a drink while we were browsing and then ordering the furniture. Lovely relaxed (yet professional) approach from all of the team.

Everything straight forward and no pressure to purchase.

Gentleman assistant sold me exactly what I was looking for

Seen to straight away by very friendly staff named Mike he knew what he was talking about and had a very pleasant attitude, there was no pressure and I had plenty of choice without pressure to buy.

On our visit to Dreams when we walked into the store we instantly greeted and welcomed. After looking around for a short period we where approached by a lovely lady named Lynne who offered us refreshments and asked what we were looking for. Lynne was exceptional and extremely patient with us, as I suffer from anxiety and can become stressed very easily. After asking what exactly we were looking for she then proceeded to show us the mattresses and bed frames in which we thought we wanted. Lynne then went onto show us some alternative options ensuring that we had seen the full range and options. She went above and beyond as she even measured the depth and height of the bed frames and the mattresses as height was a very important factor for me. Lynne made the time to get to know me and my partner and did not make us feel rushed or overwhelmed and she made us feel like she had all the time in the world for us. Me and my partner got the impression that she truly did to everything to try and get the best price for us and we walked away with an exceptional deal with the bed and mattress that suits our needs and wants perfectly. Exceptional service. Thank you.