Dreams - Leicester St Georges

Jerome and his colleague was very knowledgeable. He allowed us to take time in the store before advising us how best to purchase mattress. The instore mattress tester was really good and let us make a better decision in purchasing our mattress. Well done Jerome you are a asset to the company.

Highly satisfied with the whole Dreams experience. Treated so well from entry to exit, very accommodating to my children and informative staff. We did most of our research at home so had a few questions answered which they kindly did.

The product I was looking for was well presented. The customer service member of staff was vet helpful and attentive to our needs. We especially enjoyed the process of the automated machine to determine the style of mattress.

Once in the shop a member of staff approached quite quickly. I made enquiry about a bed I had seen advertised and was taken to view that particular item. Shown a couple of similar beds and asked to try them as a comparison. Offered the machine to test suitability of firmness, and accepted. The machine suggested an alternative bed might be more suitable for my specific needs. In this case, it just happened to be a little cheaper than the first one I had looked at. I accepted this conclusion and purchased the recommendation. The sale paperwork was dealt with efficiently. I was offered extended warranty etc, which I declined. All in all a smooth and pleasant transaction.

Cant complain service was very good and young girl was very knowledgeable

Staff were very helpful and professional COVID protection fantastic

Jerome was extremely knowledgeable and spent a lot of time with us understanding what our needs were. He then took us through all of our options with no pressure to make a purchase. However we were very happy to make a purchase. We couldn’t have had a better experience. Thank you.

Anil from Leicester was amazing. He really helped us find the right bed for us and our family. He was patient and not pushy at all.

Ian welcomed us as soon as we reached the Saint Georges Leicester store. He was very helpful taking us on the simulation to find out mine and my wifes perfect bed, he gave us pillows with covid protection on the pillow as well as sprayed the beds before we layed down to teat them out. Once we took time to view the beds we chose one which was perfect for us and Ian helped us through our transaction. Overall extremely satisifed with his help and the range at the store. Will definitely be coming back again in the future.

Jerome the sales assistant was amazing very welcoming and informative he also didn’t force his opinion on to myself and my partner he gave us time and information to gain our own opinion