Dreams - Knaresborough

The staff member was professional,polite,friendly and knowledgeable- he took time to explain and advise re products . The store was well laid out and was clean and hazard free A delivery date was given and confirmed by email The communication has been excellent

Phil was a very attentive assistant, we very much enjoyed the 3 minute assessment and the selection on mattress was excellent.

The assistants were extremely helpful and friendly and nothing was too much trouble. The store is spacious in the layout

Listened to what we wanted, convenient location, no badgering to look at other products, completely customer led

We were greeted immediately by Darren had a friendly smile. His professionalism enabled him to back away to leave us to browse until we asked for help. His knowledge of the products was immense The mattress analysers was very useful

Christopher was charming, funny and helpful and very knowledgeable about the product

We didn’t feel ‘jumped on’ when walking into the shop but knew there was assistance if needed. We did need assistance and got a great experience from using the sleep match, to being shown what suits us, then to completing our purchase.

Staff very helpful, easy process to choose our new bed.

Solid service

Extremely friendly and knowledgeable staff. The whole experience was actually enjoyable, which is unusual for shopping for necessities. They didn’t just try and sell me the most expensive option, but what suited my needs and requirements. Excellent service!