Location
Unit 1, St James Retail Park,
Knaresborough, HG5 8PZ

By Tom, Carina and Olivia | 1/9/2022
After using the bed recommendation machine and our 7 year old even then got a go herself - and the staff all looked after her and showed her beds, got her laughing and really made our life easier by her being entertained which any parent will tell you is a godsend! Thank you so much to Paul the store Manager for all your help and all the staff, and hats off to Chris - you are brilliant and in a world where the retail experience is dying out due to online you guys really made it a cracking day, made us a drink and showed us that retail buying is the best way to do it, and when buying a bed you need advice and to get on the beds - and you guys really made this a reality. We spent our money with you and would again and will be recommending you to all our friends and family - and I have no doubt our new bed will be as good as the team who we bought it from. Thanks again.

By Luke G | 1/9/2022
Young chap very friendly and knowledgeable ( sorry I can’t remember his name). Gave us the time. No hard sell. Polite. Store manager also very friendly

By Georgie C | 1/8/2022
The assistance that I received in store was so amazing. It was such a fantastic shopping experience.

By Andrew S | 1/8/2022
The store was modern, bright and clean. The staff were friendly and very helpful, with plenty of time for you.

By The Thompson’s | 1/4/2022
I loved that you have teamed up with Feather and Black in Harrogate. I spent money in both stores and got a friendly professional service. It didn’t take to long at all to put the order in and get it delivered asap.

By Mark D | 1/3/2022
chris who looked after us was exceptional The right balance of giving us the information we needed vs giving us space to make a decision

By Lesley S | 1/3/2022
Staff very helpful and told us which variations of the product were available and any extras we required.

By Natalie T | 1/3/2022
I was weary of going into store we knew what we wanted, and i was dreading the upsell. Infact our experience was quite the oppisite! We were offered help, it was a gentle approach and then left to our own devices and when we asked questions Chris was there to help us, he was informed and he provided us with the relevant information so that we could make the decisions for ourselves

By Steve w | 1/2/2022
Fabulous and a very helpful assistant Explained everything clearly

By Harrogate New Bed | 1/1/2022
Brilliant customer service Darren was very helpful and gave good advice nothing was too much trouble as we were unsure of the divan base We hope the delivery will go as smoothly and we are having our old mattress taken away which will be a great help