Dreams - Isle of Wight

Lovely friendly staff ,lovely coffee too, saw to my wants and needs very efficiently will definitely be back , only one thing is I phoned the customer service number the store manager gave me and nobody was answering that phone and i wanted to cancel my order of the milton headboard as i thought I would live with the bed for few weeks then decide on a new headboard so can you please cancel the milton headboard and the cover and refund me the £159.00 to my card...a bif worried because if states on your receipt i have only 48hrs to change mind and because of this holiday period I couldn't get into contact with customer services, i did speak to the lovely guy whose the manager about me wanting to cancel the headboard so will that be okay, please can you contact me reference this matter. Yours sincerely, mrs Maggie Barton

We got what we came in for. The service was great and we set up finance to pay the bed frame off within 9 months.

The staff at the store were very knowledgable and there to help straight away. They gave great advice and made us feel comfortable.

did what it says on the can !

Carla, the assistant that helped me, was helpful and understood I had a strict budget and didnt try and push me above it. Recommended several mattresses ,and showed me the Dreams Sleep Tester. She gave me plenty of time to test different mattresses and was very patient while I decided.

The sales rep was very helpful with his suggestions to my needs and I came away with my mattress that day which I was not expecting to do. He helped me get it to my car as well. Very friendly and professional.

All staff where friendly and very helpful. I had a price range and an idea of what I was looking for and they were able to help, no problem at all.

Staff very friendly and approachable. I had two kids with my first time I visited and they were very good with them as well, calmed them down with some colouring in to do so we could talk about buying a mattress. Extremely helpful :)

Really friendly service. Was greeted and offered drinks while we shopped. I liked that we were left alone enough to look around and not hounded. But were still checked to see how we were getting and no pressure selling

The sales man was very efficient very helpful and couldn't do enough for us