Dreams - Isle of Wight

The man who greeted us and helped us during our visit on the Isle of Wight store (his name was Matt) was very polite, friendly and welcoming, we even had a cup of tea and coffee whilst bouncing around on the beds! (Only lightly!) he showed us around, explained to us how to understand payments, offered us the best offers dreams had to offer, wasn't pressuring us in anyway, he was extremely helpful and we couldn't have thought any higher of him and his customer service!! :)

Matt Moss was extremely helpful and patient. Delivery was amazing compared to another island store who quoted me 6 weeks for an almost identical item. I can't speak highly enough of the you're service. I must also compliment the 2 men named Leigh and Simon for the delivery, they were very polite and helpful. Dreams seem to have some very good staff working for them.

Really friendly staff, guided us towards the products that best suited us. We were even offered coffee whilst we were looking around.

Everyone very friendly and helpful needed bed asap even surjested we get a neutral colour bed base if wanted bed quicker which we did explained everything in detail so we understood our rights and needs thankyou ever so much especially to a M.Brett at the isle of Wight store who had only been working there for 2 weeks

As i entered the store i was greeted in a friendly manner by the assistant , even though he was new to the store he was very helpful and if he was not sure about anything he was quick to check with a colleague.

The assistant serving us was knowledgeable, polite and extremely helpful making the purchase as simple and stress free as possible

The assistant was very helpful in me picking the right bed

Before we travelled to the shop we had scanned your website, overwhelmed by the options, we phoned your helpline. The young man who answered the phone could not have been more helpful. Having been given the details of the 3 beds that suited our needs, we entered your store where the your staff immediately offered to assist, and showed us the 3 models we needed to choose from and discretely left us to decide. Having made our choice the order was taken, delivery arranged and everything was done completely to our satisfaction. No pressures to purchase anything we had no need of, but we were made aware of your services in a discrete way if they were required. We await delivery and trust that your good service prevails. Thankyou.

Knowledgable assistant, Matthew, didn't feel pressured as we went around the store - had time to look around by ourselves good range of products to look at, very welcoming - offered us tea/coffee etc.

Didn't feel pressured by the salesman Good range of products - easily laid out in the store