
By Sarah | 10/25/2015
Good lay out in store, really easy to find the type of mattress we needed. Store assistant was informative, good humoured and not intrusive or pushy, giving us space to consider our selection. The item we chose was in stock, purchase was easy and delivery very quick. Delivery staff (Leigh and Simon) were friendly, courteous and very careful. Very pleased with the quality of the product.

By JaneO | 10/24/2015
Very positive experience when looking for a bed for teenage daughter at Lake store on Isle of Wight. Very helpful ( not pushy ) sales person who allowed us to browse and then helped answer specific queries that we had. Very knowledgeable regarding products and very prompt service with ordering. Friendly and approachable but also professional.

By Diamondfred | 10/24/2015
The staff were very helpfull and knowledgable, in fact nothing was too much trouble a real pleasure to shop.

By REG | 10/24/2015
I was greeted by a staff member (Vicky), who was friendly and knowledgeable but not pushy. She answered all my questions when I had looked around and printed a quote for me to take away. There was plenty of choice. The diagrams of matresses and the colour coding helped me to understand more than I had previously. Another colleague on the phone was also helpful when I placed my order. And when I decided to make a change to it the following day, that was done willingly and promptly.

By trikerdave | 10/23/2015
we needed a new mattress for our craftmatic bed but could not afford a genuine one so asked the sales man if you had a mattress that would suit our bed .

By Anonymous | 10/22/2015
The service was lovely

By Paul S | 10/19/2015
All the staff were very helpful and spent a lot time showing me many options without putting me under any pressure to buy.

By Brian J | 10/18/2015
We had a specific requirement for just a Base and the staff listened and helped us only with what we wanted and didn't get bogged down trying to sell us additional things we didn't need (and would have put me.off shopping there.)

By FrankT | 10/17/2015
The price we paid for the bed and accessories was a fantastic price, not only this but the sales assistant was extremely friendly and was able to provide us with all the information we required.

By Sarah B | 10/17/2015
Friendly attentive staff, good knowledge of products and availability. Great deal on mattress (sale price)