Dreams - Isle of Wight

good knowledge of product range and helpful in choosing and ordering product

wE NEEDED A NEW BED AND GOT PRETTY MUCH WHAT WE WANTED

Amazing service from Matt Brett. We had no idea what we needed in the way of a new mattress and he guided us skilfully to the correct products from which we made our selection. He clearly explained the price bands and mattress technology.

The assistant that dealt with us was very attentive, undoubtedly this was aided by being at the store on a Wednesday. The range of products was really good and we found just what we were after.

The sales assistant was extremely helpful, and we got exactly what we needed.

Very friendly staff with a decent cuppa offered. As we needed bed urgently we were able to arrange a pick up time which was suitable to us not the stores.

The sales assistant Matt Moss was very considerate and helpful. I am disabled and was unware of the lift until Matt pointed it out. I could not remember the name of the suite I purchased from Dreams a few years ago, so Matt went downstairs and looked at my purchase records and identified the suite, so that I was able to purchase a wardrobe from the same suite. We discussed my current physical difficulties in relation to the purchase of a new mattress. Matt was knowledgeable and helpful in identifying an appropriate mattress. After purchasing two Tempur pillows and a duvet set for a young boy, Matt carried these out to my car as managing the packages whilst using two arm crutches was not really an option for me. I returned on the 7 April 2016 and ordered another wardrobe from the same suite. I am highly satisfied with the service I received.

I am disabled and received all the help I needed from the sales person very satisfied.

THE SALES MAN WAS VERY HELPFULLY

Friendly staff understood needs enabled us to make an informed decision on our purchase