Dreams - Isle of Wight

We were served by Ruby, who was extremely helpful and brought me a coffee as a was not feeling well. She went out of her way to find us what we were looking for.

Good knowledge of staff. Friendly not pushy.

The staff were knowledgeable of the products and keen to assist. a friendly and approachable customer focussed team

Staff very helpful

Very good service with a lot of help from the assistant

having tried to order on line the day before which turned out very disappointing we were very pleased that we went into the store as we were met with smiling faces of real people who were very sincere in their offer of help it was great shopping experience which we intend to continue and shop less online and visit local stores wherever possible

Matt was extremely helpful with his knowledge of the product we where purchasing.

even though the member of staff seamed new to the job she was so very helpful which when shopping about in other stores was a major reason for my daughter and i to return and buy the items we did, even though i felt them a little expensive but having bought from dreams many years ago i feel im getting good value for money and also the 40 night sleep option which wont be needed i hope

We spent 45 mins in store and Matt who served us was very helpful and did not rush us and I think he must of showed us almost every bed there was.

As soon as I entered the store in Newport IOW, the assistant was friendly and attentive. Jenny offered me a cup of tea which I found very welcoming. She gave a good mix of assistance and time to think about what I wanted to do. Very friendly staff with excellent levels of service. She explained that she was in training and had to ask her manager for the answer to one of the questions I asked. He was very friendly too. Would certainly recommend to friends and use the store again.