Dreams - Isle of Wight

The Colleague who served us was very approachable and made us feel at ease giving us a cup of coffee whilst we had a browse and answered all of our queries and gave us very good advice without us feeling pressurised in any way shape or form, he is a credit to your company

Great customer service and helped with my every need in store and after purchase

We were greeted by a very friendly member of staff who made me and my partner feel very welcome in the store and tried his hardest to meet our needs, whilst making our visit fun and enjoyable (very rare whilst bed hunting!).I would highly recommend the store due solely due to the level f customer service we received.

staff very helpful

We found the items we were looking for easily with your staff's assistance

No waiting around for ages to be attended to staff helpful and knowledgeable

I have been in a few time over the months and the staff was very helpfull even in the need that i and partly disabled and gave assistance with the lift going up stairs. very helpfull in showing your products and know the products very well .I spend alot of time in bed and Matt was very helpfull in asking what i needed excerlent service .on picking up the product Matt gave assitance in loading it into my car very please..

From the moment I walked into the store we were greeted with a smile offered a tea, coffee or water. Straight away given information regarding the different type of mattresses available and best suited. Left to have a browse with no one pressuring us to make a decision. When I finally made my choice the store Manager Paul was so helpful and made the process painless.

A colleague, Matthew Donovan, met us as we came in. He explained about the leaflet and which bed's pillows were related to the type of mattress. I was offered and given a coffee. Matthew showed me how to use the lift as there were more mattresses on the next floor.

Matthew - Manager, was very attentative, professional and knowledgable.